PRIVACY POLICY

 
Effective Date: 01-01-2022
 
Sriam Ayurvedic Hospitals (“we”, “our”, “us”) is committed to protecting the privacy of our patients, visitors, and users of our website https://sriamayurvedichospitals.com/.
 
This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or communicate with us through channels such as WhatsApp.
 
1. Information We Collect
We may collect the following types of personal information:
• Name
• Phone number
• Email address
• Messages or inquiries submitted through forms or WhatsApp
• Appointment details
• Any information voluntarily provided by the user
 
We may also collect non-personal information such as browser type, device information, and website usage data through analytics tools.
 
2. How We Use Your Information
The information collected may be used for responding to customer inquiries, booking or confirming appointments, providing healthcare-related information, sending appointment reminders, customer support, and sending updates or offers through WhatsApp or other communication channels.
 
3. User Consent
By submitting your contact details on our website or contacting us through WhatsApp, you consent to receive messages from Sri Amayurvedic Hospitals via WhatsApp including appointment confirmations, treatment updates, customer support messages, and promotional messages.
 
4. Data Sharing with Third Parties
We may share your information with trusted third-party service providers such as CRM platforms, website hosting providers, analytics services, and WhatsApp Business API providers. These providers are required to keep your information confidential.
 
We do not sell, rent, or trade your personal information.
 
5. Data Retention
We retain personal information only for as long as necessary to provide services, maintain communication, and comply with legal obligations. When no longer required, data will be securely deleted.
 
6. Data Security
We implement reasonable administrative and technical safeguards to protect personal information from unauthorized access or misuse.
 
7. Opt-Out / Unsubscribe
Users may opt out of communications at any time by replying “STOP” on WhatsApp or contacting our support team.
 
8. Compliance with Laws
Sri Amayurvedic Hospitals complies with applicable data protection laws and Meta’s data handling requirements.
 
9. Changes to Privacy Policy
We may update this policy from time to time and updates will be posted on this page.
 
10. Contact Information
Sri Amayurvedic Hospitals
Website: https://sriamayurvedichospitals.com/
Phone: 9573875669
Email: drnagendra.ayu@gmail.com